🔒Privacy policy
www.zenixs.org
One of the main priorities of the ZENIX is full security of the Clients. The ZENIX doesn't let this information become open to the general public and be used for a third party's own purposes. The ZENIX doesn't provide, doesn't sell, doesn't disclose, doesn't give for temporary use the information on Client's personality and account to third parties. The ZENIX values its reputation and respects the ZENIX's Clients.
Collecting The Data
By opening an account the Client agrees to and accepts all of the provisions set forth in this Policy. In order to open an account with the ZENIX, the Client must first complete and submit an application form to the ZENIX by completing the required information, which includes: full name, date of birth, country of residence, complete address, including phone number and city code etc. All the Client gives this information during registration of the Back Office. Gathering information is an obligatory condition for the beginning of a business relationship with the ZENIX. The information that Clients provide to ZENIX may also be used by the ZENIX to inform Clients regarding the ZENIX services.
Personal Data That Is Collected By The ZENIX
information indicated by the Client during the Back Office registration (full name, date of birth, country of residence, complete address, including phone number and city code);
documents that let the ZENIX verify Client Back Office, namely government-issued identification documents (passport, national ID, driver's license, or similar document) and documents that confirm the place of residence (utility bill gas, water, electricity or other), bank statement);
documents that confirm money transfer (in case of bank transfer, based on the ZENIX decision;
and any other information customarily used to identify the Client, if the legal requirements require this.
If you decide not to provide some data from this list, we may not be able to provide you with some requested services.
The Utilization of Data
Information given by the Client is used solely to provide quality services. For example, Client's contact information may be used in case of need in urgent contact with the Client or to inform the Client about the ZENIX's updates and news. By giving information about himself, the Client verifies personal Back Office thus participating in bringing AML policy to life. Client's data is used to confirm the identity, to open trading and/or partner accounts, to quickly inform about new services of the ZENIX, to maintain the database of customers' accounts, and to analyze statistical data for providing services and products of higher quality. Personal data given by the Client can also be used for the following purposes:
legal compliance;
performance of a contractual obligations;
marketing purposes.
Information Protection
The ZENIX uses advanced technology to provide the security of personal data. The ZENIX has put in place appropriate security measures to prevent accidentally lost, use, unauthorized access, modification or disclosure of personal data. The ZENIX employees maintain strict standards in the process of transferring information within the ZENIX
The ZENIX limits access to your personal data to those employees who require access to limited data of Clients and only specific categories of employees have full access to personal data of Clients (e.g. verification or account managers).
Any information and access will be encrypted using SSL technology. Where The ZENIX has given to the Client (or where the Client has chosen) a password that enables the Client to access certain parts of the company website, the Client is responsible for keeping this password confidential. The ZENIX will not ask the Client to share a password with anyone.
Duration of Retention
Any information and access will be encrypted using SSL technology. Where The ZENIX has given to the Client (or where the Client has chosen) a password that enables the Client to access certain parts of the company website, the Client is responsible for keeping this password confidential. The ZENIX will not ask the Client to share a password with anyone.
The ZENIX may keep personal data for longer than 5 years for the next reasons: legal reasons, regulatory reasons, or technical reasons.
Sharing Information with External Parties
The ZENIX will not rent or sell information about the Client to third parties outside ZENIX without the consent of the Client.
The ZENIX keeps the right to give information about the Client to third parties only under special circumstances. Such circumstances may be:
protection of personal rights and property in the court;
implementing the court orders;
providing information to law enforcement authorities at official request;
transferring of information to business partners (trustees) to improve the quality of service.
In order to give the Clients comprehensive, state-of-the-art high-quality service, the ZENIX may exchange personal data with its partners. However, the use of the Client's data is limited to sharing the account number with one of the partners at their request. At the request of the Client, the ZENIX can provide information about the services that the partners provide for it.
You agree that we will disclose your personal information to third parties in the event that we sell or buy any business or assets, in which case personal data about its customers will be one of the transferred assets.
Modifications to Personal Details
Because the ZENIX assumes that all the information is full and relevant, the ZENIX asks the Client to notify the ZENIX of any changes in the personal data via the appropriate forms of the Back Office.
Client rights
Every Client has the next rights regarding the processes of collecting, using, and managing his/her personal information:
a) the right to be informed and the right to access;
The ZENIX describes the procedure of processing of personal data in this Policy. We have tried to make this Policy easy and understandable for our Clients, but if you have any inquiries regarding it, you could email us at [email protected]
b) the right to rectification;
If you know we have the wrong data about you, or that your data is incomplete you are entitled to have it rectified. You may inform us at any time that your personal details have changed by sending an email to us.
c) the right to restrict processing;
You can ask us to restrict the processing of your personal data in certain circumstances such as if you contest the accuracy of that personal information or object to us processing it.
d) the right to data portability;
You have the right to obtain personal information that you have provided us with and to re-use it elsewhere or ask us to transfer this to a third party of your choice.
e) the right to object;
You can ask us to stop processing your personal information in certain circumstances. Also, if you receive emails from us, you can always opt out at the bottom of the email, or by contacting us.
f) the right to erasure;
You can ask us to delete or remove your personal information in certain circumstances such as if we no longer need it or you withdraw your consent provided that we have no legal obligation to retain that data. Such requests will be subject to any retention limits, which we are required to comply with in accordance with applicable laws and regulations.
g) the right for refusal.
The Client has the right to refuse to provide the personal information required by the regulations if it goes against the Client's beliefs. However, in this case, the ZENIX would not be able to provide the Client with its services.
If you do not want us to use your personal data, you must inform the ZENIX by sending an email to [email protected] The ZENIX will not be able to continue to provide services and information requested by the Client if the Client makes such a decision.
Last updated